http://www.reelschematic.com/faq en-us http://www.reelschematic.com/faq ActiveKB NX jeff@reelschematic.com Fri, 20 Nov 2009 17:38:02 CST 20 http://www.reelschematic.com/faq/questions.php?questionid=7 Reels that are made exclusively for a store by the manufacturer are not allowed by contract with that store to be released by the manufacturer to the public. For example a Bill Dance Quantum reel, ... Jeff Holder Thu, 12 Feb 2009 21:17:53 GMT http://www.reelschematic.com/faq/questions.php?questionid=6 There are two reasons that this can happen:1) You must have a DVD drive in your computer, this will not work with a CD drive.2) If you want it to automatically startup when you insert the DVD then ... Jeff Holder Wed, 25 Feb 2009 05:00:19 GMT http://www.reelschematic.com/faq/questions.php?questionid=17 We do not offer refunds on subscriptions, there is no exception. By purchasing any subscription you are agreeing to these terms and conditions. Please be certain of what you want before you purchase. Jeff Holder Mon, 27 Apr 2009 16:50:29 GMT http://www.reelschematic.com/faq/questions.php?questionid=22 Any shipments that are refused and delivered back to us will incur a 20% restocking fee plus the cost of shipment. No exceptions. Jeff Holder Wed, 26 Aug 2009 22:42:04 GMT