http://www.reelschematic.com/faq en-us http://www.reelschematic.com/faq ActiveKB NX jeff@reelschematic.com Fri, 10 Sep 2010 21:46:20 CDT 20 http://www.reelschematic.com/faq/questions.php?questionid=22 Any shipments that are refused and delivered back to us will incur a 20% restocking fee plus the cost of shipment. No exceptions. Jeff Holder Wed, 26 Aug 2009 21:42:04 GMT http://www.reelschematic.com/faq/questions.php?questionid=18 This is because you have ordered an item that is downloadable, for example an eBook, which does not require shipping to you. Therefore the shipping address is not applicable (N/A). Jeff Holder Tue, 09 Jun 2009 04:00:14 GMT http://www.reelschematic.com/faq/questions.php?questionid=13 Even if you do not currently have a Paypal account, your credit card will still be processed through Paypal. During processing you will go through the steps on Paypal to create an account, from ... Jeff Holder Sun, 01 Mar 2009 06:12:52 GMT http://www.reelschematic.com/faq/questions.php?questionid=12 Make sure you are not running any email blocking or whitelist software that could be preventing emails coming from ReelSchematic from reaching you. You can send an email to sales@reelschematic.com ... Jeff Holder Thu, 26 Feb 2009 22:47:42 GMT http://www.reelschematic.com/faq/questions.php?questionid=4 We use Secure PayPal for order payment processing, which accepts Visa, MasterCard, American Express, Discover, PayPal and eCheck. Jeff Holder Fri, 06 Feb 2009 15:57:32 GMT http://www.reelschematic.com/faq/questions.php?questionid=3 Right now we only use USPS for both U.S. Domestic and International shipping. They provide us a much lower shipping cost and more features. In the future we may add others, when we do they will au ... Jeff Holder Fri, 06 Feb 2009 15:51:21 GMT