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 What if I refuse a shipment? [Article]
Any shipments that are refused and delivered back to us will incur a 20% restocking fee plus the cos...
- I bought Fishing Reel Care and Maintenance 101 from Amazon.com but it didn'... [Article]
All purchases with Amazon.com after August 13, 2009 will no longer include a MEGA DVD with purcha...r include a MEGA DVD with purchase. You will need to purchase the MEGA DVD separately. Sorry for the...
- What happened to the ebooks? [Article]
The only eBooks currently supported will be for the "Pond Building" series. We removed the eBooks for our other products because of claims from consumers purchasing them that they did not understand t...
- What happened to the Full-Color "Fishing Reel Care and Maintenance" bo... [Article]
The full-color edition of "Fishing Reel Care and Maintenance 101" is still available but only through Amazon.com, where you can also get free super saver shipping. We no longer sell it directly on Ree...
- My Shipping Address shows N/A [Article]
This is because you have ordered an item that is downloadable, for ..., which does not require shipping to you. Therefore the shipping ad...
- Refunds for Subscriptions [Article]
We do not offer refunds on subscriptions, there is no exception. By...any subscription you are agreeing to these terms and conditions. Pl...
- Return Of International Shipments Due To Customs Restrictions [Article]
It is the responsibility of the customer to refrain from ordering items that are restricted or prohi...
- International Customs Charges [Article]
The customer is notified that international customs departments may impose a duty or other taxes on ...
- How do I cancel my subscription? [Article]
How to cancel your subscription: 1) You "must" cancel your subscription within your PayPal account....
- Subscription Refunds [Article]
There are no refunds for any subscriptions, no exceptions.
- If I don't have PayPal account and I pay with Credit Card how can I cancel ... [Article]
Even if you do not currently have a Paypal account, your credit ...ll go through the steps on Paypal to create an account, from th
- I ordered the "How To Start A Reel Repair Busienss" but I have not rec... [Article]
Make sure you are not running any email blocking or whitelist software that could be preventing emai...chematic from reaching you. You can send an email to
- Do you carry ALL Reel Schematics for every manufacturer? [Article]
No, it would be virtually impossible to carry every single schematic for every reel that has ever be...
- ReelSchematic DVD is not playing in my computer? [Article]
There are two reasons that this can happen: 1) You must have a DVD drive in your computer, this will... will not work with a CD drive. 2) If you want it to automatically startup when you inse
- If I purchase the DVD do I get access to subscription areas online? [Article]
No, the ReelSchematics MEGA DVD and the Online Subscription Service are two separate items, purchasi...on Service are two separate items, purchasing one does not give you the other.
- Is the subscription service a one time charge or reoccuring? [Article]
As with any subscription service, such as a magazine or newspaper, it is an automatic reoccuring sub...
- Why are some reel schematics not available? [Article]
Reels that are made exclusively for a store by the manufacturer are not allowed by contract with tha...
- When will the new "How to start your own reel repair business" be rele... [Article]
We working hard to get it completed, but at the same time we want to make sure we are delivering a p...
- What types of payment are accepted? [Article]
We use Secure PayPal for order payment processing, which accepts Visa, MasterCard, American Express,...
- What carriers do you use for shipping? [Article]
Right now we only use USPS for both U.S. Domestic and International...future we may add others, when we do they will automat
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