Shimano Warranty Information

Shimano warrants to the original purchaser that this product will be free from non-conformities in material or workmanship for the period of one year from the date of purchase.

To request repairs (or non-warranty service) send your reel, postage pre-paid, to the Shimano Authorized Warranty Center nearest you. Retailers and wholesale outlets are not required or authorized to perform warranty repairs or exchanges on behalf of Shimano. If sending your reel to Shimano directly, please call for verification on due date as some seasons experience high volume.

All warranty requests must be accompanied by a dated sales receipt, your name, address, telephone number (daytime), email address (optional), and a brief description of the issues related to your warranty request.

The following items will not be covered under warranty:
Non- ARB Ball Bearings, Roller Bearings